In the second lesson of the Keys to Communication course, we delve into the significance of understanding 'context' in building trust and strong relationships. We examine how the perception of the world varies from person to person, being influenced by factors such as family, friends, social and economic status, education, sources of information, origin - and how this context isn't inherently good or bad. The lesson emphasizes the necessity not to argue or judge others' context, but to understand it with the aim of lowering their defenses and building healthier relationships, highlighting the concept of making individuals feel validated and providing psychological comfort.